At WithMe, one of our core values is customer obsession. We routinely survey our clients to not only gather candid feedback about their experience with our amenity solutions, but to gain perspective on the multifamily industry at large.
Our latest survey, which was completed by multifamily professionals representing hundreds of properties across the United States, revealed interesting insight into amenity utilization.
We asked participants to rank the average utilization of several popular amenities at their properties.
The final results may surprise you.
These are the five amenities participants said their residents utilize most frequently:
- Fitness Center
- Coffee Bar
- Outdoor Amenities
- Community Printer
- Package Lockers
Our internal usage data corroborates those rankings. In communities with access to PrintWithMe, our resident printer amenity solution, the average unit utilization rate is a staggering 82%
The average unit utilization rate of SipWithMe, our resident coffee amenity solution, is 51.7%. Studies have shown that roughly 66% of the U.S. population drinks coffee every day. So, of the eligible coffee-drinking resident population, SipWithMe is utilized by 76%.
Especially if you are budgeting for new amenities or improvements to existing ones, it’s important to know which amenities residents are actually using. Check out our survey results report for the full ranked list.